Last updated: [01-01-2026]

At Tone & Terra, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from www.toneandterra.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Personal Information

When you interact with our website or place an order, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment-related details (processed securely via third-party gateways)

b) Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate order updates and customer support
• Improve website performance and user experience
• Send promotional emails or offers (only if you opt-in)
• Prevent fraud and ensure secure transactions
• Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences
• Enable smooth checkout and browsing
• Analyze website traffic and performance

You can manage or disable cookies through your browser settings, though some features may not function properly.

4. Sharing of Information

We do not sell or rent your personal data.

We may share your information with:

• Payment gateway providers
• Shipping and logistics partners
• Website analytics and marketing service providers
• Legal or regulatory authorities if required by law

All third parties are obligated to protect your information and use it only for the intended purpose.

5. Payment Security

All payments made on Tone & Terra are processed through secure, PCI-DSS compliant third-party payment gateways. We do not store your complete card or banking details on our servers.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill orders
• Provide customer support
• Meet legal, accounting, or regulatory requirements

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Opt out of marketing communications

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: support@toneandterra.com

🌐 Website: www.toneandterra.com